I have entered my mobile telephone number incorrectly, what do I do now?

How do I know whether the recipient is an HIN member or whether I have to mark the e-mail as “(Confidential)”?

You can search for HIN members in the HIN subscriber directory at dir.hin.ch. Or simply mark all e-mails as “(Confidential)”. Weiterlesen How do I know whether the recipient is an HIN member or whether I have to mark the e-mail as “(Confidential)”?

The link has expired. How can I open the encrypted e-mail via the HTML attachement?

The link in HIN Mail Global is valid for 30 days. If you want to open a received message after this period has expired, you can do so via the HTML attachment of the e-mail. Can’t see an attachment or can’t open it? If you log into your e-mail account on a computer via the … Weiterlesen The link has expired. How can I open the encrypted e-mail via the HTML attachement?

I have a new mobile telephone number, how can I update it in HIN Mail Global?

Please contact HIN Support. Weiterlesen I have a new mobile telephone number, how can I update it in HIN Mail Global?

I have not received an SMS code, what do I do now?

Check that you have entered your correct mobile telephone number (see next question)Ensure that the mobile provider (e.g. Swisscom, Salt, UPC or Sunrise) has not blocked the receipt of messages from premium services or value-added services. Weiterlesen I have not received an SMS code, what do I do now?

How does HIN Mail Global work?

The sender of an HIN Mail Global e-mail labels the e-mail as “(Confidential)” in the subject line. The recipient can then open and read the e-mail via SMS code registration. An encrypted reply to this e-mail is also possible. Weiterlesen How does HIN Mail Global work?

I have entered my mobile telephone number incorrectly, what do I do now?

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