I have entered my mobile telephone number incorrectly, what do I do now?

The link has expired. How can I open the encrypted e-mail via the HTML attachement?

The link in HIN Mail Global is valid for 30 days. If you want to open a received message after this period has expired, you can do so via the HTML attachment of the e-mail. Can’t see an attachment or can’t open it? If you log into your e-mail account on a computer via the … Weiterlesen The link has expired. How can I open the encrypted e-mail via the HTML attachement?

I have not received an SMS code, what do I do now?

Check that you have entered your correct mobile telephone number (see next question)Ensure that the mobile provider (e.g. Swisscom, Salt, UPC or Sunrise) has not blocked the receipt of messages from premium services or value-added services. Weiterlesen I have not received an SMS code, what do I do now?

Why have I received an encrypted e-mail?

A HIN member (a doctor, practice or institution, e.g. a hospital) would like to send you confidential information. This e-mail is a notification that an encrypted message has been sent to you. Weiterlesen Why have I received an encrypted e-mail?

Instruction: How can I open, read and reply to the HIN Mail Global message?

Overview HIN Mail Global allows HIN members to send encrypted e-mails to people who are not connected to HIN. This means that HIN members can now offer secure e-mail communication to all persons who attach importance to an exchange of information which complies with data protection (patients, employees, experts, etc.). 1. Receiving an e-mail for … Weiterlesen Instruction: How can I open, read and reply to the HIN Mail Global message?

How do I receive a delivery confirmation for my e-mail sent with HIN Mail Global?

If you activate delivery confirmations, a read report is triggered automatically as soon as the recipient has decrypted your e-mail. As the recipient cannot decide whether to send a confirmation or not, this delivery method is like sending a registered letter by mail. Therefore, it is clearly different from the read report function when you … Weiterlesen How do I receive a delivery confirmation for my e-mail sent with HIN Mail Global?

I have entered my mobile telephone number incorrectly, what do I do now?

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