If you activate delivery confirmations, a read report is triggered automatically as soon as the recipient has decrypted your e-mail. As the recipient cannot decide whether to send a confirmation or not, this delivery method is like sending a registered letter by mail. Therefore, it is clearly different from the read report function when you send e-mails to HIN participants using an e-mail program. This is how you activate the read report with HIN Mail Global:
In Outlook: Draft your e-mail as usual when sending your e-mail using HIN Mail Global. Then check “Request read report” in the “Options” tab.
In HIN Webmail: Draft your e-mail as usual when sending your e-mail using HIN Mail Global. Click “Options” and then “Request read receipt.”