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How does HIN Mail Global work?

The sender of an HIN Mail Global e-mail labels the e-mail as “(Confidential)” in the subject line. The recipient can then open and read the e-mail via SMS code registration. An encrypted reply to this e-mail is also possible.

How can I open and read the e-mail?

Open the e-mail attachment. You can register with your mobile telephone number and an SMS code when the first e-mail you receive via HIN Secure Mail Global arrives. You can open and read any further e-mails via SMS code login. Weiterlesen How can I open and read the e-mail?

What does the addition in the e-mail subject line [GLOBAL] mean?

When a recipient of an encrypted message (HIN Mail Global) replies to you, [GLOBAL] is added to the end of the subject line. This means that your reply to this message will once again be sent encrypted. Weiterlesen What does the addition in the e-mail subject line [GLOBAL] mean?

How do I receive a delivery confirmation for my e-mail sent with HIN Mail Global?

If you activate delivery confirmations, a read report is triggered automatically as soon as the recipient has decrypted your e-mail. As the recipient cannot decide whether to send a confirmation or not, this delivery method is like sending a registered letter by mail. Therefore, it is clearly different from the read report function when you … Weiterlesen How do I receive a delivery confirmation for my e-mail sent with HIN Mail Global?

I have not received an SMS code, what do I do now?

Check that you have entered your correct mobile telephone number (see next question)Ensure that the mobile provider (e.g. Swisscom, Salt, UPC or Sunrise) has not blocked the receipt of messages from premium services or value-added services. Weiterlesen I have not received an SMS code, what do I do now?

Why can’t I open the attachment?

When you receive an encrypted e-mail in Webmail (e.g. Gmail, Bluewin, GMX, etc.), we recommend that you save the attachment (download it) and then open it. Weiterlesen Why can’t I open the attachment?